Subject Code and Title
Systems Thinking
Rich Picture, CATWOE, and Root Definition Report
b) Create a visual depiction of a multi-dimensional complex situation that represents differing views
Context:
We live in a dynamic world, comprising various complex adaptive systems, which requires today’s managers to take a holistic view of the business.
To gain a holistic understanding, managers must comprehend all key stakeholders and the intended and unintended consequences of their decisions.
To achieve this objective, managers need to learn and apply systems thinking tools and techniques. One such tool is the “Rich Picture.” The Rich Picture helps us express our own understanding of the world, the stakeholders to be considered, and the impact that they may have on our actions.
Tools such as rich pictures, CATWOE, and Root Definition reports help us understand others’ perspectives without getting involved in conflicting arguments or trying to convince one another about their worldview.
Instructions:
This assessment is to be completed individually and is linked to Assessment 1 (Part A).
To complete Assessment 2, students will write a comprehensive report that helps resolve the problem they introduced in Assessment 1.
Using the resulting discussion as a platform students are required to analyze and synthesize the consequences on
MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report
Various stakeholders are involved in achieving the goals and objectives through the implementation of policies.
There are two (2) sections to Assessment 2
1) Rich Picture – Students are to create a Rich Picture of the problem they identified in Assessment 1.
This can be hand-drawn and should provide a concise overview of the complex system under review.
2) Root Definition report using CATWOE – A Root Definition report is a structured analysis and description of the system being investigated.
A Root Definition report explains the what, how, and why. A CATWOE analysis can help in the development of a thorough Root Definition Report. CATWOE is a mnemonic that identifies all stakeholders in the system being analyzed. CATWOE stands for
C- Customers/clients
A – Actors
T – Transformation Process
W- Weltanschauung / Worldview
O – Owners
E- Environment
To complete Assessment 2, both sections must be completed. Your final report must include
• Rich Picture

• Root Definition Report using CATWOE.
• And, based on these two tools, students will recommend a minimum of two (2) optimal solutions to overcome the problem/policy challenge identified in Assessment 1 (Part A).
PLEASE NOTE: Your artistic talent will not be assessed, but rather your holistic understanding of the problem in question.
Submission Instructions:
The Rich Picture and Root Definition Report using CATWOE needs to be produced according to academic writing guidelines and must be submitted in compliance with the following;
1. You should make significant references to the subject material and substantial wider reading.
A minimum of four (4) academic (books & peer-reviewed journal articles) & two (2) other sources (newspaper articles, trade publications, websites, etc.)
Must be used. These should be cited in APA style, both in-text and in the reference list.
References to ‘Wikipedia’ or similar unsubstantiated sources will not be accepted.
2. The Assessment is to include in-text citations and a reference list following the latest APA referencing style.
The APA referencing guide can be located in the Academic
Writing Guide at http://library.think.edu.au/ld.php?content_id=1882254
MGT603_Assess 2 Rich Picture, CATWOE and Root Definition Report Page 3 of 7
3. Submit Rich Picture, CATWOE, and Root definition Report (with references) via the Assessment link in the main navigation menu in MGT603 Systems Thinking on the Student Portal.
The Learning Facilitator will provide feedback via Grade Centre in the Student Portal. Feedback can be viewed in My Grades.
Students should use the brief to guide what to include in the assessment, and the following rubric to inform the standard required.
We have various samples that will help you gain more insight, as mentioned in the above article.
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